Lifetime technical support is provided to each customer that purchases an X-Treme Bicycle or Scooter. To access our technical support department click on this link https://support.x-tremescooters.com/.
After a support ticket has been opened a technician will respond to your ticket and an e-mail will be sent to you.
Tickets are answered in the order received. Your initial posting puts you in line for the next technician to assist you. Should you post to your ticket prior to a technician responding, your ticket will be placed at the end of the line. To ensure a prompt response, please do not post/reply to your ticket prior to the technician responding to you.
Technical Support Hours Monday - Thursday 9:00 am - 4:00 pm PST
(Open A Technical Support Ticket) Click Here
OUR OFFICES ARE CLOSED THURSDAY FEB. 3RD @ 4:30 PM PST FOR OUR ANNUAL SHUTDOWN. OFFICES WILL REOPEN MONDAY, FEB. 14TH AT 8:00 AM PST.