12 Month (ONE YEAR) Limited Warranty for Components (excluding Batteries) (EFFECTIVE JUNE 1ST 2018) & Lifetime Frame Warranty (EFFECTIVE APRIL 20TH 2014)
X-Treme offers a standard ONE Year limited warranty against manufacturer defect and workmanship on bicycle components and a Lifetime frame warranty of all X-Treme Bicycles that are purchased directly from X-Treme or an X-Treme authorized Dealer.
X-Treme bicycle frames are warrantied for the lifetime of the bicycle with the original purchaser. This warranty is for the frame only. X-Treme does not cover any labor charges for transfer of bicycle components from original frame to replacement frame. Replacement frame may be from X-Treme scratch & dent stock. Frame replacement is for manufacturer defect only. This warranty excludes corrosion, paint fade or scratches, impact marks or damage, modifications by purchaser, misuse and act of God.
Original purchase receipt is required to establish proof of purchase and establish warranty start date. Your warranty begins the day the bicycle is delivered to you or purchased from a storefront. This warranty covers manufacturer defects and defaults only. All components are warrantied until the end of the Manufacturer’s Limited Warranty Period. If you receive your replacement part within the last month of the warranty, your replacement part will be warrantied for 30 Days from delivery of the replacement part.
We may request some parts be returned for replacement. The cost to return those parts is the responsibility of the purchaser. We will pay for standard shipping service costs on the first & second warranty shipments to the purchaser. Any additional warranty parts will require the customer to pay all shipping costs.
Your warranty will be void if any modifications are made to the original design of the bike. Warranty is non-transferable and we will NOT offer a warranty on any products purchased from second hand sellers, non-authorized Dealers, products that are purchased used or products that are purchased via outlet centers. X-Treme will, however, offer free lifetime technical support access on these products & if parts are needed those parts may be purchased direct from X-Treme.
What is not covered by Manufacturer’s Limited Warranty?
We do not cover normal wear and tear on any components. Parts such as brake pads, spokes, hand grips, cables and housing, tires, tubes, and chains will not be warrantied unless defect upon arrival.
We do not cover scratch, dents or other cosmetic damage not caused by X-Treme.